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How can you prove the impact of AI on your Ecommerce KPIs?

Live Webinar

How to get the data that proves that quality search is a critical factor for success and important driver for customer satisfaction

How to measure the opportunity costs related to recommendations that are not optimized by relevance or margins

How to identify and quantify the value AI-based personalization and onsite experiences can deliver to your Ecommerce website

Have complete line-of-sight into how your employees and customers search for and use content

Reduce portal fatigue and making ServiceNow your ‘first stop shop’ for employee experiences

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Ezmie Bouchard

Product Manager

Learn why digital leaders trust Coveo to deliver relevant and personalized website experiences

June 22, 2021   |   11:00 AM PST  |  2:00 PM EST | 45 Min

Ezmie Bouchard

Product Manager

Our expert will walk you through some of our customers’ support sites to show you what relevant support experiences look like!

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Dread having to come up with metrics to justify AI expenses? In this session, we give you the template to build a solid business case for AI in Ecommerce.

Join us to learn how to define the right benchmarks, how you can use search analytics to improve, and how to measure success.

Deliver on your website KPIs with Coveo

54%

Increase in conversion rate
at Acuity Brands

30%

Decrease in search without results at Mathematica

22%

Increase in time spent on site
at Fasken

Lloyd Bureau

Business Value Manager
Coveo

Olivier Têtu

Solution Architect
Coveo

About the speakers

Olivier Têtu

Solution Architect
Coveo

Olivier is a Quebec city based Solution Architect in the R&D team at Coveo, where he specializes in Ecommerce implementations. Prior to joining Coveo, he worked several years in the Ecommerce space, where he managed the implementation of digital solutions for a major retailer in the pet goods industry. When he is not working on customer implementations, Olivier spends time building furniture and 3D printing cool stuff!

Lloyd Bureau

Business Value Manager
Coveo

Lloyd Bureau is a Manager in Coveo’s Business Value group, a team responsible for establishing and communicating the commercial value of the Coveo platform. This group studies the financial and operational impacts that AI-powered search solutions can have on companies across all industries & use cases. A Québec City native based in Montréal, this Accenture Alumni brings over a decade of entrepreneurial experience leading international B2C & B2B Ecommerce businesses in the consumer retail industry.