Launch Coveo's 
AI-Experience Pilot: Put Coveo to the test and watch your KPI's soar

Advanced AI search and product discovery in action

Frequently asked questions

  • Coveo for Salesforce integrates AI-powered search and recommendations into Salesforce Service, Sales, Community, and B2B Commerce Cloud. This solution unifies all of your content (i.e., emails, attachments, Microsoft Office items, Salesforce system objects and fields, and community forum posts) from Salesforce and other applications into a single searchable index. Read more about Coveo for Salesforce integration.

  • Yes, you can give Coveo for Salesforce a test drive on the Salesforce Appexchange, or by scheduling a personalized demo with a Coveo for Salesforce specialist.

  • Coveo for Salesforce integration pricing depends on which plan you choose. Currently, we offer two plans—Pro+ and Enterprise +—each with its own features and functionality. Generally speaking, the Pro+ plan makes more sense for enterprises that need a site search engine for a single Salesforce Cloud; the Enterprise+ plan is for enterprises that need omnichannel search and recommendations to support a Customer 360 strategy. Get all the details about Coveo for Salesforce plans and pricing.

Note: Prior to launch, we’ll have to approve your company profile and share a data privacy agreement. 

Our Algorithms. Your Data. Your Proof.

Try our AI-Experience Pilot in 5 simple steps:

  • By the end of the AI-Experience process, you’ll know exactly the value that Coveo can drive for your business once deployed. Likewise, it allows the Coveo team to assess fit through a short-term simulation. The aim is to enable both parties to make an informed decision to proceed.

  • Once collected, the data will be held in Coveo’s Cloud Organization for the purpose of the AI Impact Prototype evaluation and accompanying business value assessment and will be deleted thereafter. Termination of the AI Impact Prototype can be requested at any time

  • A Coveo beacon placed on your site will record events such as page views, clicks, and add to carts in order to fuel our machine learning models. In parallel, the beacon will send product information from the website back to our platform to build the product catalog. The product catalog can be built via the beacon, or a provided JSON, RSS feed or sitemap

  • The AI Impact Prototype evaluation can be shown for 3 different elements of your site experience:

    • • Personalized query suggestions

    • • Optimized result sets

    • • AI faceting

    • • Rich content suggestions

    • • Recommendations

    • • Generative answering

  • Coveo is suited for ecommerce companies with large, complex catalogs, with millions of SKUs and product variations. Once you submit the form, we’ll assess your ecommerce sales volume, product catalog size and business needs to determine whether launching our AI Impact Prototype would be beneficial.

FAQ

For 18+ years, our customers have trusted us with their growth

Trusted by ecommerce leaders:

“We're able to provide more relevant on-site journeys to our customers through easily deployable, yet highly impactful personalization strategies and tactics.”

Gareth Rees-John

Chief Digital Officer, Kurt Geiger

“Finding the right partner, which was Coveo to come in and help us deliver those relevancy models was so important to us. It's not just about the search bar - it's about the entire experience that our end customers are having."

Artie Sharpe

Senior Director, Innovation, Hearts on Fire

“Coveo is a very strategic part of [our re-platforming], not just an add-on or just any other vendor. It's realy central to how we're powering product detail page recommendations, how we're powering the sort and rank position, and how the filters and facets work.”

Dan Cornwell

Director of Ecommerce & Digital Experience, Caleres

Fill-in the form and receive a custom beacon*

Load the Coveo script on your ecommerce site and send us your product catalog

Sit back while the script collects anonymous customer behavioral data 

Benchmark Coveo’s AI with our hosted search pages and analytics insights

Quantify your ROI with a Coveo-led business value assessment modeled to match your KPIs

+25%

conversion rates

+200%

website searches

1.

2.

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But don't take our word for it. 
Here's what our customers have to say:

Learn More!

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Let Us Prove It

Let us prove to you the impact Coveo will have on your business with the AI-Experience Pilot

What is the Coveo AI-Experience Pilot?

Coveo’s AI-Experience Pilot is the fastest way to understand and prove the potential that our advanced AI Search and Product Discovery solution will have on your site once deployed. No “ demo magic” and no heavy lifting from your team- simply proof of the impact Coveo can have on your business.

Coveo AI for Commerce Search

Deliver conversational, intuitive, and personalized interactions at scale with AI Search, Recommendations, 1:1 personalization, and Generative Experiences.

After a decade of enriching our platform with the cumulative expertise of 700+ leading brands, Coveo's Enterprise AI empowers you to revolutionize shopper experiences.

Why Coveo for enterprise ecommerce?

Built for global scale

Manage multiple brands

Manage multiple currencies

50+ markets within a single environment with local and global rules.

50+ languages

Multi-region deployments

Built for complex catalogs and customer journeys

Manage over 50B SKUs and catalog combinations.

Real-time store inventory levels

Connect over 100 content types with source connectors

Enable unified experiences by indexing virtually any data source, structured or unstructured.

Reliable and secure

You own your data and what is sent to Coveo. You control what content is indexed and which interactions will be tracked.

GDPR/CCPA compliant

ISO 27001- certified.

Coveo systems operate with 99.99%+ uptime SLA for enterprise plans

HIPAA-compliant hosting environment.