Magic Quadrant™ research reports

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2024 Gartner Emerging Tech Impact 

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Key insights for technology purchasing decisions

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© 2025 Coveo Solutions Inc. All Rights Reserved.

Gartner, Magic Quadrant for Search and Product Discovery, Mike Lowndes and 3 others, 13 May 2024
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A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.

The insight engines category

In this latest report, Gartner® recognized 15 vendors in the insight engine market, including Coveo. Once referred to as enterprise search, “insight engines combine search with AI to deliver actionable insights derived from the full spectrum of content and data sourced within and external to the enterprise,” according to Gartner®.

Build a Chatbot That Boosts Efficiency & Revenue

For 17+ years, our customers have trusted us with their growth

Product leaders will gain critical insights on:

Conversational Technologies Landscape –   “Generative AI models are revolutionizing conversational artificial intelligence (CAI) offerings by introducing new functionalities, enhancing intelligence and automation, creating significant revenue streams, and paving the way for all software to become more conversational.”

Strategic Planning Assumptions –  Gain predictions through 2030 to strategically differentiate your offerings with the best conversational AI solutions (p. 3).

Download the report and get:

Key Recommendations – Learn how to leverage the latest conversational AI technology trends to accelerate usability and performance. Coveo is recognized as a sample vendor in this report (p. 2).

Chatbot Advancements – Discover how conversational technologies are redefining chatbots with emotion AI, unified conversational orchestration, and advanced conversation analytics, driving better customer service, automation, and user experiences across industries.

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