Coveo’s 17+ years of AI-powered search helps industry leaders stay leaders and grow

This partnership has enabled us to build the industry-leading search experience in Heavy Duty.
VP, Digital at Fleetpride

What happens after you book a demo with the Coveo team

Step 1

Meet your Coveo strategist 

A 30 min chat where one of our commerce experts will help define the full potential of your B2B ecommerce site, and explore the challenges to achieving it. 

Receive your personalized demo

Get a comprehensive assessment on the most suitable features & strategies to materialize your ideal ecommerce experience and meet your revenue goals. 

Step 2

Implement your custom action plan

Start using what you’ve learned to finally move the needle on customer satisfaction, order size and conversions.

Ready, set, go!

Next generation search, recommendations and personalization

Boost your revenue per visit by 15%. AI-powered commerce for B2C and B2B

Request a Demo
 

Our out-of-the-box integrations

When you upgrade to personalized AI-powered search, you want to work across all your platforms and content types. Coveo search layers over your existing systems making your tech stack a whole lot smarter.

Coveo’s 17+ years of AI-powered search helps industry leaders stay leaders and grow

Coveo’s 17+ years of AI-powered search helps industry leaders stay leaders and grow

Personalized product recommendations that follow the customer journey

Boost your average order value with smarter personalized ecommerce product recommendations

AI-Powered Product Recommendation Engine for Ecommerce

Get a personalized demo

Request a Demo today!

Drive more conversions and boost average order value with real-time, relevant recommendations - for even new or anonymous shoppers.

Coveo AI goes beyond merchandising rules to gain a deep understanding of product relationships (and variants) and combines it with an understanding of your shoppers to deliver accurate recommendations at the right time.

Real-time recommendations learn from every click, tap and swipe. What product page are they clicking on? Are they looking at related products? What product category are they ignoring? Are they putting the popular product in the cart or are they looking for complementary products? Analysis of every customer’s unique shopping journey allows Coveo's AI-powered recommendation engines to optimize product discovery.

Stay in control of product recommendations

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For the online store with complex catalogs of millions of SKUs

Trusted by some of the largest ecommerce players worldwide, Coveo provides enterprise-grade capabilities that can fully ingest and handle large catalogs with deep structure and millions of product SKUs.

Recommend new and niche products that aren’t yet popular

Only 18% of customers find bestsellers relevant.. Coveo's recommendation algorithm uses deep attribute matching, enabling new and long-tail products to inherit learnings from other similar products and be properly showcased on recommendation carousels.

Increase product conversions with relevant content recommendations

Positioning helpful and educational content can differentiate your brand and increase the likelihood of purchase. Coveo's content recommendation engine powers dynamic recommendations so that customers are served with relevant, contextualized content at key moments in their purchase journey.

Relevant product recommendations using emails - even when customave left your ecommerce store

Harness the shopper’s journey to provide product suggestions beyond your website. Shopper history pulls recommendations and feeds your email system to offer highly personalized messages and increase checkout completions. From post-purchase, to cart abandonment, to inactivity… create upsell and cross-sell opportunities at scale.

Use contextual data to drive more profitable recommendations

Fine tune recommendations with business inputs like margin data and local stock levels. Show the 'right product' - one that's relevant to the customer and profitable to the business.

So how do product recommendations work?

Use AI to automatically balance the complex tradeoff between maximizing conversions (often based on popular products) and maximizing profits (prioritizing high-margin products with low returns). Coveo can ingest key product attributes like margin, return rate, shipping costs, and in-store availability to optimize for profitability on each cart.

So how do product recommendations work?

Offer the world-class experience your customers expect

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Real AI with real impact

+100%

Increase in CTR. 
Recommendations produce a triple digit percentage increase in engagement.

300%

More product visibility.
Put your entire product catalog to work, not just top products.

~3%

Revenue boost.
Gain incremental revenue.