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The AI Advantage:
Boosting B2B Ecommerce Performance
Wondering how AI can transform your B2B ecommerce strategy? This report reveals why artificial intelligence and generative AI are essential for navigating the latest B2B commerce trends and achieving success in a rapidly evolving marketplace.
We asked…
Get the B2B HBR Report Today
What you’ll learn from this report:
… what they’re doing to improve their customer service
Transform your B2B ecommerce strategy with data-driven insights. Download the Harvard Business Review B2B Ecommerce Report today!
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91
senior managers
Leverage Conversational AI for B2B Ecommerce Experiences:
How industry leaders perceive the impact of AI:
How to get ahead of common AI adoption challenges:
Discover how generative AI enhances the customer experience with chatbots, improves search relevancy, and delivers personalized recommendations.
Get expert insights on how AI is reshaping the way businesses connect and engage with customers online
Discover how to overcome barriers like data privacy and integration issues before they slow you down.
Proven strategies for real results:
Discover how companies are driving growth with AI-powered search optimization and tailored recommendations.
70% of organizations say AI is critical, and 65% view GenAI as essential to the success of their ecommerce operations.
Why AI and GenAI are must-haves for B2B ecommerce success:
middle managers
60
78
executives & board members
Industry leaders rely on Coveo AI for a connected CX
Coveo AI powers the digital experiences of the world’s most innovative enterprises:
Download the HBR B2B ecommerce Report
Our customers voted Coveo #1 across the board
Personalize customer journeys – Drive loyalty and exceed expectations with AI-powered recommendations.
Simplify operations – Overcome talent gaps and technical challenges with proven strategies.
Scale with confidence – Transform customer data into actionable insights to boost revenue.
Download the exclusive report from Harvard Business Review Analytic Services, co-sponsored by Coveo and SAP, and explore insights from over 200 industry leaders on reshaping the future of B2B ecommerce!