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Revolutionizing Retail and Ecommerce with AI-Powered Experiences
Looking for AI to give your business the competitive edge? This report reveals why artificial intelligence and generative AI are your key to success:
We asked…
Get the HBR Report Today
What you’ll learn from this report:
… what they’re doing to improve their customer service
© 2025 Coveo Solutions Inc. All Rights Reserved.
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senior managers
Leverage Conversational AI for Ecommerce Experiences:
How industry leaders perceive the impact of AI:
How to get ahead of common AI adoption challenges:
Discover how generative AI enhances the customer experience with chatbots, improves search relevancy, and delivers personalized recommendations.
Get expert insights on how AI is reshaping the way businesses connect and engage with customers online
Discover how to overcome barriers like data privacy and integration issues before they slow you down.
Proven strategies for real results:
Discover how companies are driving growth with AI-powered search optimization and tailored recommendations.
70% of organizations say AI is critical, and 65% view GenAI as essential to the success of their ecommerce operations.
Why AI and GenAI are must-haves for ecommerce success:
middle managers
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executives & board members
Industry leaders rely on Coveo AI for a connected CX
Coveo AI powers the digital experiences of the world’s most innovative enterprises:
Download the HBR ecommerce Report
Our customers voted Coveo #1 across the board
Personalize customer journeys – Drive loyalty and exceed expectations with AI-powered recommendations.
Simplify operations – Overcome talent gaps and technical challenges with proven strategies.
Scale with confidence – Transform customer data into actionable insights to boost revenue.
Download the exclusive report from Harvard Business Review Analytic Services, co-sponsored by Coveo and SAP, and explore insights from over 200 industry leaders on reshaping the future of ecommerce!