Ecommerce solutions

Forrester: Ecommerce Agentic AI Imperative

Commerce Agentic AI isn’t a trend — it’s the architectural shift reshaping enterprise strategy. In this Forrester report, you'll learn why systems that plan, reason, and act autonomously are key to competing in the AI era. Forrester clarifies what agentic AI really is — and offers concrete guidance for leaders to act now.

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Understand how agentic AI differs from standalone “AI agents”

See why autonomy — not just automation — is the next commerce enterprise frontier

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The Forrester Report Every Ecommerce Enterprise Leader Should Read

Learn Why Agentic AI Demands a Different Kind of Strategy

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Legacy tools lack the orchestration needed for enterprise-grade autonomy

Static automation breaks under changeagentic systems evolve with real-time context

Agentic AI acts, adapts, and scales — far beyond the limits of traditional AI agents

Agentic AI for commerce isn’t just smarter tech — it’s a smarter approach to transformation. 
True enterprise autonomy requires orchestration, adaptability, and leadership alignment across the organization.

Enterprise readiness requires cross-functional integration—not siloed solutions

Leadership alignment is critical — from CEO strategy to governance and data architecture

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