Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
10AM-11:30AM ET
7AM-8:30AM PT
Keynote
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, and Sameer Patel, Group CMO, CX/CRM at SAP, about the future of digital experiences and what it takes to win.
Sucharita Kodali
VP & Principal Analyst
Forrester
Sameer Patel
Group CMO, CX/CRM
SAP
Louis Têtu
Chairman & CEO
Coveo
Great DX Expectations: All You Need Is AI-Powered Relevance
By submitting this form you consent to receive communications from Coveo. For further information, please refer to our privacy policy or contact us.
Register today to make every interaction better
Agenda
Take your pick from 20 sessions – and see how applied AI can make every search, recommendation, and interaction more satisfying and relevant.
Creating Connected Customer Service Experiences
Every customer interaction feeds into a larger story. But as customer expectations evolve and more channels are added to the support experience, it can become a challenge to see the full story and optimize as a whole. In this session, NetApp joins Coveo in sharing what it takes to create a connected customer service experience that’s personalized while capturing insights across the entire journey.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Service
Ryan Mathews
Senior Director of Digital Support
NetApp
Bonnie Chase
Director, Product Marketing
Coveo
Revitalizing the Workplace Experience
Employee experience is just as important as customer experience. But with legacy systems and departmental silos, it can be challenging to deliver a personalized and relevant one. In this session, you’ll learn how to make knowledge easy to find across your enterprise applications to help employees be effective, productive, and empowered in their work, wherever they are.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Workplace
Greg Laporte
Director, Product Management
Coveo
Barry Brooks
Sales Engineer
Coveo
Personalized Service Delivery
Explore how to deliver personalized service for your customers through real examples from companies across a variety of industries including healthcare, insurance, and manufacturing. See how companies like yours are stepping up to meet the modern consumer's expectations of what great experiences feel like.
1PM-1:45PM ET
10AM-10:45AM PT
Service
Mark Floisand
SVP, Product & Industry Marketing
Coveo
Enterprise Knowledge Management in the Hybrid Workplace
To better support employee growth and productivity, companies need to provide employees with swift, unified access to knowledge across the organization. Yet with multiple legacy systems and siloed processes, it can be a challenge to offer relevant knowledge accessible from anywhere. In this session, learn the building blocks for creating a relevant digital workplace experience with knowledge at its core.
1PM-1:45PM ET
10AM-10:45AM PT
Workplace
Sara Feldman
Director of Member Engagement, Consortium for Service Innovation
Bonnie Chase
Director, Product Marketing
Coveo
Discover Coveo for Service
Coveo Service solutions offer AI-powered insights that get to the heart of what your customers need while maximizing agent productivity, from boosting case deflection and self-service to improving sales conversions. In this session, our product expert will walk you through the latest product updates and innovations for Service.
2PM-2:30PM ET
11AM-11:30AM PT
Service
Ezmie Bouchard
Product Manager
Coveo
Bonnie Chase
Director, Product Marketing
Coveo
Discover Coveo Workplace Solutions
See how Coveo Workplace solutions can upskill your employees and agents, and deliver more effortless employee self-service experiences. Get a tour of the latest product updates and innovations for Workplace with our product expert.
2PM-2:30PM ET
11AM-11:30AM PT
Workplace
Olivier Bonneau
Product Manager
Coveo
Coveo Service User Group
Explore customer use cases and learn from others who have leveraged Coveo capabilities to build relevant service experiences. Connect with other customers and the Coveo Product Team to uncover your next opportunity.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Service
Ezmie Bouchard
Product Manager
Coveo
May Nguyen
Strategic Customer Success Manager
Coveo
Coveo Workplace User Group
Hear from customers who have leveraged Coveo to build relevant workplace experiences and explore new use case possibilities. Meet other customers and our product experts to uncover your next opportunity.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Workplace
Olivier Bonneau
Product Manager
Coveo
Stephen Rahal
Director, Product Marketing
Coveo
Great DX Expectations: All You Need Is AI-Powered Relevance
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
10AM-11:30AM ET
7AM-8:30AM PT
Keynote
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Sucharita Kodali
VP & Principal Analyst
Forrester
Louis Têtu
Chairman & CEO
Coveo
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, and Sameer Patel, Group CMO, CX/CRM at SAP, about the future of digital experiences and what it takes to win.
Sameer Patel
Group CMO, CX/CRM
SAP
Revitalizing the Workplace Experience
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Workplace
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Employee experience is just as important as customer experience. But with legacy systems and departmental silos, it can be challenging to deliver a personalized and relevant one. In this session, you’ll learn how to make knowledge easy to find across your enterprise applications to help employees be effective, productive, and empowered in their work, wherever they are.
Greg Laporte
Director, Product Management. Coveo
Barry Brooks
Sales Engineer Coveo
Wednesday, Sep. 8
Creating Connected Customer Service Experiences
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Keynote
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Bonnie Chase
Director, Product Marketing Coveo
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Every customer interaction feeds into a larger story. But as customer expectations evolve and more channels are added to the support experience, it can become a challenge to see the full story and optimize as a whole. In this session, NetApp joins Coveo in sharing what it takes to create a connected customer service experience that’s personalized while capturing insights across the entire journey.
Ryan Mathews
Senior Director of Digital Support NetApp
Personalized Service Delivery
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
1PM-1:45PM ET 10AM-10:45AM PT
Service
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Explore how to deliver personalized service for your customers through real examples from companies across a variety of industries including healthcare, insurance, and manufacturing. See how companies like yours are stepping up to meet the modern consumer's expectations of what great experiences feel like.
Mark Floisand
SVP, Product & Industry Marketing Coveo
Enterprise Knowledge Management in the Hybrid Workplace
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
1PM-1:45PM ET
10AM-10:45AM PT
Workplace
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Sarah Feldman
Director of Member Engagement, Consortium for Service Innovation
Bonnie Chase
Director, Product Marketing Coveo
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
To better support employee growth and productivity, companies need to provide employees with swift, unified access to knowledge across the organization. Yet with multiple legacy systems and siloed processes, it can be a challenge to offer relevant knowledge accessible from anywhere. In this session, learn the building blocks for creating a relevant digital workplace experience with knowledge at its core.
Discover Coveo for Service
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2PM-2:30PM ET
11AM-11:30AM PT
Service
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Coveo Service solutions offer AI-powered insights that get to the heart of what your customers need while maximizing agent productivity, from boosting case deflection and self-service to improving sales conversions. In this session, our product expert will walk you through the latest product updates and innovations for Service.
Ezmie Bouchard
Product Manager Coveo
Discover Coveo Workplace Solutions
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2PM-2:30PM ET
11AM-11:30AM PT
Workplace
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
See how Coveo Workplace solutions can upskill your employees and agents, and deliver more effortless employee self-service experiences. Get a tour of the latest product updates and innovations for Workplace with our product expert.
Olivier Bonneau
Product Manager Coveo
Coveo Service User Group
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Service
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Explore customer use cases and learn from others who have leveraged Coveo capabilities to build relevant service experiences. Connect with other customers and the Coveo Product Team to uncover your next opportunity.
Ezmie Bouchard
Product Manager Coveo
May Nguyen
Strategic Customer Success Manager Coveo
Coveo Workplace User Group
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Workplace
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
Hear from customers who have leveraged Coveo to build relevant workplace experiences and explore new use case possibilities. Meet other customers and our product experts to uncover your next opportunity.
Olivier Bonneau
Product Manager Coveo
Thursday, Sep. 9
AI & Tech: A Deep Dive Into Relevance
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
10AM-11:30AM ET
7AM-8:30AM PT
Keynote
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Hear from customers who have leveraged CoWith over 15 years of R&D, Coveo has developed a powerful platform that helps you deliver experiences that get better and better – with search relevance from Day 1 and the ability to scale to full 360° Relevance.veo to build relevant workplace experiences and explore new use case possibilities. Meet other customers and our product experts to uncover your next opportunity.
In this talk, Coveo co-founder Laurent Simoneau interviews Scott Compton, Senior Analyst at Forrester, about the challenges of delivering true relevance, including personalizing experiences for anonymous users. Plus, they’ll dig into the AI and tech foundations required in a truly transformative relevance platform.
Scott Compton
Senior Analyst Forrester
Co-Founder, President & CTO Coveo
Laurent Simoneau
Raising the Bar in Ecommerce Experiences
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Ecommerce
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Explore customer use cases and learn fromRelevance in Ecommerce can either make or break your buyer experience. In this session, you’ll learn directly from a successful manufacturer who’s creating rich, relevant, and personalized experiences with Coveo resulting in less friction and higher conversions. You’ll leave with a better understanding of how you can leverage AI to power your search, navigation, and recommendation experiences. others who have leveraged Coveo capabilities to build relevant service experiences. Connect with other customers and the Coveo Product Team to uncover your next opportunity.
Ken Clinchy
VP, Digital FleetPride
Sheerine Reid
Director, Product Marketing Coveo
Finding Your Way With Website Search
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Website
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Learn how to quickly deploy advanced site search to your website or app. Rapidly create search pages tailored to your needs, apply specific machine learning models to optimize the experience, and measure results with analytics and dashboards – all by taking advantage of Coveo's leading relevance platform.
Manisha Kedia
Senior Product Manager
T-Mobile
SEO Manager T-Mobile
Shawn Huber
Aljosa Asanovic
Product Manager. Coveo
Dive Into AI: Understanding User Intent with Language and Machines
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
1PM-1:45PM ET
10AM-10:45AM PT
Ecommerce
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Building great ecommerce experiences depends on training machine learning with the best models to detect user intent. So what type of data works best and how much of it do you need? Join us as our award-winning AI experts dive into their recent research and demystify the concepts of NLP, semantic search, and Word2Vec vs Prod2Vec. See what the research reveals for optimizing ecommerce.
Ciro Greco
VP, AI Coveo
Discover Coveo for Ecommerce
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2PM-2:30PM ET
11AM-11:30AM PT
Ecommerce
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Join this session to see some of Coveo’s newer innovations as we continue to evolve our Ecommerce solutions. You’ll leave with a better understanding of how you can leverage our headless capabilities and AI-on-tap to power your search, navigation, personalization, and recommendation experiences.
Simon Langevin
Director, Product Management Coveo
Director, Product Marketing Coveo
Sheerine Reid
Building Location-Aware Search
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2PM-2:30PM ET
11AM-11:30AM PT
Website
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
As the world opens up again post-pandemic, location matters again. In this session, you'll learn how to elevate your website experience with Coveo search and recommendations by:
Aljosa Asanovic
Product Manager Coveo
Director, Product Marketing Coveo
Stephen Rahal
- Designing location apps to help visitors find you and your products
- Using geospatial data to optimize site search results based on location
- Capturing custom context to personalize your web interactions
Ask the Ecommerce Experts
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Ecommerce
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Curious to know more about Coveo functionality or looking to dive deeper into understanding the newest features? Join this session for an open discussion with our ecommerce product team, whether you want to know more about machine learning or best practices for tweaking your search and recommendation experience. This is your chance to ask all your burning questions.
Simon Langevin
Director, Product Management Coveo
Lead Solution Architect Coveo
Vincent Bernard
Olivier Têtu
Solution Architect Coveo
Coveo Tech User Group: Developer Tools
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Website
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Connect with technical users like you who’ll share their experience and learnings from implementing Coveo. You’ll also get to see the latest Coveo development capabilities and innovations during a Q&A with a panel of Coveo development experts. Plus, they want your feedback.
Mukulika Dey
Product Manager, Developer Experience Coveo
Seher Samnani
Manager, Product Marketing Coveo
Friday, Sep. 10
Hackathon Closing Ceremony
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
11AM-12:00PM ET
8AM-9:00AM PT
Hackathon
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Justin Bradley
Senior Solution Architect Rightpoint
Lead Solution Architect Coveo
Vincent Bernard
Join our host and co-host for a discussion on the history and evolution of search UI frameworks, and learn about how headless technology is changing the game.
Expert Panel: Building a Better Search
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
12PM-1PM ET
9AM-10AM PT
Website Search
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Join us as we bring together some of the brightest minds in search design to share tips, tricks, and best practices for building a better content discovery experience across your web properties. Find answers to your most pressing questions and get inspired by what’s possible thanks to this live product session.
Ed Quinn
Principal Consultant, Program Architecture Coveo
Alexandra Rioux
Solution Architect Team Lead Coveo
Alistair Field
Customer Success Architect Coveo
Lipika Brahma
Customer Success Architect Coveo
Hackathon Top 5 & Winner Reveal
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
1PM-3PM ET
10AM-12PM PT
Website Search
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, about the future of digital experiences and what it takes to win.
The top Hackathon project submissions showcased and winner will be announced
Lead Solution Architect Coveo
Vincent Bernard
AI & Tech: A Deep Dive Into Relevance
With over 15 years of R&D, Coveo has developed a powerful platform that helps you deliver experiences that get better and better – with search relevance from Day 1 and the ability to scale to full 360° Relevance.
10AM-11:30AM ET
7AM-8:30AM PT
Keynote
Scott Compton
Senior Analyst
Forrester
Laurent Simoneau
Co-Founder, President & CTO
Coveo
In this talk, Coveo co-founder Laurent Simoneau interviews Scott Compton, Senior Analyst at Forrester, about the challenges of delivering true relevance, including personalizing experiences for anonymous users. Plus, they’ll dig into the AI and tech foundations required in a truly transformative relevance platform.
Raising the Bar in Ecommerce Experiences
Relevance in Ecommerce can either make or break your buyer experience. In this session, you’ll learn directly from a successful B2B distributor who’s creating rich, relevant, and personalized experiences with Coveo resulting in less friction and higher conversions. You’ll leave with a better understanding of how you can leverage AI to power your search, navigation, and recommendation experiences.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Ecommerce
Ken Clinchy
VP, Digital
FleetPride
Sheerine Reid
Director, Product Marketing
Coveo
Finding Your Way With Website Search
Learn how to quickly deploy advanced site search to your website or app. Rapidly create search pages tailored to your needs, apply specific machine learning models to optimize the experience, and measure results with analytics and dashboards – all by taking advantage of Coveo's leading relevance platform.
11:35AM-12:30PM ET
8:35AM-9:30AM PT
Websites
Aljosa Asanovic
Product Manager
Coveo
Manisha Kedia
Senior Product Manager
T-Mobile
Shawn Huber
Senior SEO Manager, T-Mobile
Dive Into AI: Understanding User Intent with Language and Machines
Building great ecommerce experiences depends on training machine learning with the best models to detect user intent. So what type of data works best and how much of it do you need? Join us as our award-winning AI experts dive into their recent research and demystify the concepts of NLP, semantic search, and Word2Vec vs Prod2Vec. See what the research reveals for optimizing ecommerce.
1PM-1:45PM ET
10AM-10:45AM PT
Ecommerce
Ciro Greco
VP, AI
Coveo
Discover Coveo for Ecommerce
Join this session to see some of Coveo’s newer innovations as we continue to evolve our Ecommerce solutions. You’ll leave with a better understanding of how you can leverage our headless capabilities and AI-on-tap to power your search, navigation, personalization, and recommendation experiences.
2PM-2:30PM ET
11AM-11:30AM PT
Ecommerce
Simon Langevin
Director, Product Management
Coveo
Sheerine Reid
Director, Product Marketing
Coveo
Building Location-Aware Search
As the world opens up again post-pandemic, location matters again. In this session, you'll learn how to elevate your website experience with Coveo search and recommendations by:
2PM-2:30PM ET
11AM-11:30AM PT
Websites
Aljosa Asanovic
Product Manager
Coveo
Stephen Rahal
Director, Product Marketing
Coveo
- Designing location apps to help visitors find you and your products
- Capturing custom context to personalize your web interactions
- Using geospatial data to optimize site search results based on location
Ask the Ecommerce Experts
Curious to know more about Coveo functionality or looking to dive deeper into understanding the newest features? Join this session for an open discussion with our ecommerce product team, whether you want to know more about machine learning or best practices for tweaking your search and recommendation experience. This is your chance to ask all your burning questions.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Ecommerce
Vincent Bernard
Lead Solution Architect
Coveo
Olivier Têtu
Solution Architect
Coveo
Simon Langevin
Director, Product Management, Coveo
Coveo Tech User Group: Development Tool
Connect with technical users like you who’ll share their experience and learnings from implementing Coveo. You’ll also get to see the latest Coveo development capabilities and innovations during a Q&A with a panel of Coveo development experts. Plus, they want your feedback.
2:35PM-3:15PM ET
11:35AM-12:15PM PT
Websites
Mukulika Dey
Product Manager, Developer Experience Coveo
Seher Samnani
Manager, Product Marketing
Coveo
Hackathon Closing Ceremony
11AM-12:00PM ET
8AM-9:00AM PT
Hackathon
Justin Bradley
Senior Solutions Architect
Rightpoint
Vincent Bernard
Lead Solution Architect
Coveo
Join our host and co-host for a discussion on the history and evolution of search UI frameworks, and learn about how headless technology is changing the game.
Expert Panel: Building a Better Search
Join us as we bring together some of the brightest minds in search design to share tips, tricks, and best practices for building a better content discovery experience across your web properties. Find answers to your most pressing questions and get inspired by what’s possible thanks to this live product session.
12PM-1PM ET
9AM-10AM PT
Search Strategy
Ed Quinn
Principal Consultant, Program Architecture
Coveo
Alexandra Rioux
Solution Architect Team Lead
Coveo
Alistair Field
Customer Success Architect
Coveo
Lipika Brahma
Customer Success Architect
Coveo
Hackathon Top projects and winner reveal
1PM-3PM ET
10AM-12PM PT
Hackathon
The top Hackathon project submissions showcased and winner will be announced
Vincent Bernard
Lead Solution Architect
Coveo