Save your spot

Outsell. Out-service. Outshine.

Hear from experienced leaders

What to expect

Take your place in the experience economy

Customer Service & Support Leaders

Boosting CSAT while lowering your cost to service is entirely attainable. Explore AI uses for a dual customer and business focus.

Digital Workplace Leaders

No matter where employees are working, learn how to make company systems and knowledge work for them – not the other way around.

Discover human-first approaches for using AI to turn ideal customers into actual customers and increase cart size with every transaction.

Ecommerce Leaders

We live in the post-digital economy where effortless and ultra-personalized experiences reign. Tech giants have thrived by improving interactions at every digital touchpoint. With access to the same AI-fueled relevance, it’s your turn to create winning experiences.

Join us for Relevance 360, a free, interactive virtual summit that connects you to the digital leaders, strategies, and AI technology you need to build a business that’s wildly in demand and radically relevant to your customers, partners, and employees. 

Search Experiences Leaders

Dive deeper into the Coveo Relevance Platform. See how it works with existing systems and how to build truly relevant experiences.

At Relevance 360, explore how AI and data converge to create remarkable experiences and use that knowledge to help your company win in a crowded marketplace.

Make connections
Meet the digital leaders who are standing out by using AI-enabled experiences to deliver what their customers need now and in the future.

What is

Who is

Outsell, out-service, and outshine your competitors

Collect strategies
Learn what it takes to create great experiences. Draw inspiration from others and blaze your trail, marking your organization as a leader in your space.

Build relevance
Don’t just envision what’s possible – start connecting the dots and building a plan for your enterprise. Access the know-how to get the ball rolling.

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When

Thursday, October 29
11 am – 3 pm ET / 8 am – 12 pm PT

  • days
  • Hours
  • Minutes

Thursday, October 29
11 am – 3 pm ET / 8 am – 12 pm PT

for?

What to expect

Save your spot

Overview

Join the digital leaders from the world's most 
in-demand brands.

OverviewAgendaView full agenda

What to expect

View full agenda

11:00 am ET / 8:00 am PT

Listen, Know, Be Relevant

Bozoma Saint John, CMO, Netflix and Louis Têtu, Chairman and CEO, Coveo

Louis Tetu, Chairman and CEO, Coveo

Relevance Across the Enterprise

12:00 pm ET / 9:00 am PT

For Ecommerce Leaders

12:15 pm ET / 9:15 am PT

Reinvent Your Commerce Strategy with AI to Engage and Convert

1:15 pm ET / 10:15 am PT

Raise the eCommerce Bar with Relevance

For Service Leaders

1:15 pm ET / 10:15 am PT

12:15 pm ET / 9:15 am PT

Create Customers for Life with Relevant Service Experiences

Building Omni-Channel Service Strategies

For Workforce Leaders

12:15 pm ET / 9:15 am PT

The Relevant Workplace

The Future of Work:
Empower Employees to Drive Innovation

1:15 pm ET / 10:15 am PT

For Search Experiences Leaders

12:15 pm ET / 9:15 am PT

Digital is Redefining Your Competition

1:15 pm ET / 10:15 am PT

Relevance Platforms:
The Secret Ingredient
for Your Tech Stack

2:15 pm ET / 11:15 am PT

Relevance is How You Differentiate

Seth Godin, Entrepreneur, Best-selling Author, and Speaker
Candice Faktor, Coveo Board Member and Interim CMO

12:00 - 3:00 pm ET / 9:00 am - 12:00 pm PT

Meeting rooms open until 3:00 pm ET / 12:00 pm PT

Ask me Anything Booth

Louis Tetu, Charmain and CEO, Coveo

Meeting the Digital Demand with Relevance

12:00 pm

11:00 am

Listen,Know, Be Relevant

Louis Tetu, Chairman and CEO, Coveo and Bozoma Saint John, CMO, Netflix

For Service Leaders

12:10 pm

Create Customers for Life with Relevant Service Experiences

Building Omni-Channel Service Strategies

1:10 pm

For Ecommerce Leaders

12:10 pm

Reinvent Your Commerce Strategy with AI Experiences

1:10 pm

Raise the eCommerce Bar with Relevance

For Workforce Leaders

The Relevant Workplace

1:10 pm

The Future of Work:
Empower Employees to Drive Innovation

12:10 pm

For Search Experiences Leaders

Relevance Platforms:
The Secret Ingredient
for Your Tech Stack

1:10 pm

Digital is Redefining Your Competition

12:10 pm

1:45 pm

Relevance is How You Differentiate

Seth Godin, Entrepreneur, Best-selling Author, and Speaker
Candice Faktor, Coveo Board Member and Interim CMO

Louis Tetu, Charmain and CEO, Coveo

Relevance Wins

2:15 am

12:00 - 3:00pm

Ask me Anything Booth

12:00 - 3:00pm

Meeting rooms  open until 3:00pm

Rosanna Stephens
Senior Product Manager

Adobe

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Sriram Sitaraman 
CIO

Synopsys

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Artie Sharpe
Senior Director, Innovation & Experience Design
Hearts on Fire

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Artie Sharpe
Senior Director, Innovation & Experience Design
Hearts on Fire

Matt Seaman
Executive Director, 
Consortium for Service Innovation

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Matt Seaman
Executive Director, 
Consortium for Service Innovation

Clarke Patterson
Head of Product Marketing
Snowflake

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Bruce Buttles
Digital Channels Director
Humana

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Brian Beck
Ecommerce Expert Advisor & Author

BECK Ecommerce

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Candice Faktor
Board Member and Interim CMO
Coveo

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Candice Faktor
Board Member and Interim CMO, Coveo

Louis Têtu
Chairman and CEO

Coveo

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Sherisa Rajah Baird 
Director Global Employment Law & Compliance. Elements Global Services

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Seth Godin
Entrepreneur, Best-selling Author, and Speaker 

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Bozoma Saint John
CMO
Netflix

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Bozoma Saint John
CMO, Netflix

Ansa Sekharan
Executive Vice-President &
Chief Customer Officer
Informatica

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Lindsey Riner
Vice President of Marketing Operations & Creative Services 
Acuity Brands

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by

Anna Dorbyk
Global Director, Channels Manulife 

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Anna Dorbyk
Global Director, Channels Manulife 

Eric Immerman 
Practice Director, Search and Content
Perficient

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