Deliver profitable
Win more customers. Keep more customers. Profitably.
Relevance 360° will show you how AI can transform your enterprise into a customer satisfaction, profit-boosting machine!
WATCH ON DEMAND
DAYS HRS MINS SECS
For every kind of digital leader in your organization
C-Suite
Driving growth, keeping customers, and boosting employee productivity have one thing in common: they’re powered by relevance. Understand the strategic importance of relevance at every touchpoint, and why it helps you maximize profits.
Ecommerce Leaders
Discover human-first approaches for using AI to turn ideal customers into actual customers and increase cart size with every transaction.
Customer Service and Support Leaders
Boosting CSAT while lowering your cost to service is entirely attainable. Explore AI uses for a dual customer and business focus.
Digital Workplace Leaders
No matter where employees are working, learn how to make company systems and knowledge work for them – not the other way around.
IT Leaders and Developers
Dive deeper into the Coveo relevance platform. See how it works with existing systems and how to build truly relevant experiences.
digital experiences
with AI
Deliver profitable digital experiences with AI
Upcoming Sessions
Inside info on how to get the most out of AI. With insights from renowned experts in ecommerce, customer service, and more, you’ll walk away with insights your competitors will wish they had!
New in Ecommerce Showcase | Virtual Even
June 1st, 2022
10:00am-10:40am EDT | 3:00pm-3:40pm London, GMT+1
Win and keep more customers with powerful NEW ecommerce capabilities
New in Platform Showcase | Virtual Event
One powerful (yet simple!) AI platform for every digital experience
June 8th, 2022
11:00am EDT | 4:00pm London, GMT+1
Keynotes Highlights
From ecommerce to customer service to the newest innovations in AI… each session helps you maximize your enterprise’s profits. Includes exclusive insights from leaders at Google and Zoom.
Digital leaders delivering relevant experiences are converting more than their competitors. They’re harnessing data and AI, moving quickly, automating as they go.
In this session, Google’s Neil Hoyne, author of Converted, shares with Coveo CGO, Nicolas Darveau-Garneau how to use data to win customers profitably.
KEYNOTE 1
How Top Ecommerce Companies Win
Leading enterprises are taking a holistic view of their customer journeys. They’re maximizing long-term customer value by acquiring, serving and keeping them, with relevant interactions throughout.
During this session, Jeff Harling, Head of Digital Support at Zoom Video Communications, joins Coveo CEO Louis Tetu. Harling will share how to scale service to support millions of customers (and keep them) -- profitably.
KEYNOTE 2
Building Profitable Customer Relationships Through Relevance
The Coveo Relevance Cloud™ is the platform upon which all Coveo solutions are built, enabling relevant interactions at every step of the customer journey.
So whether it is for acquiring customers, retaining customers, or maintaining a proficient workforce, Coveo co-founder and CTO Laurent Simoneau will catch us up on how the recent platform innovations will achieve your goals.
KEYNOTE 3
Coveo Relevance Cloud: The Road We’ve Traveled and the Way Ahead
It’s a game changer!
-Relevance 360° attendees
Love it.
I was impressed.
Very informative.
New in Service Showcase | Virtual Event
June 14th, 2022
Noon EDT | 5:00pm London, GMT+1
Reinventing service & intelligent swarming with Coveo and Slack
On demand deep dives
Ecommerce Profitability | Virtual Event
The elephant in the room: Ecommerce Profitability
Go in-depth on Coveo’s latest innovations. New features, sneak-peeks at what’s coming next, insider info on how to get the most out of applied AI… and a lot more!
New in Ecommerce Showcase | Virtual Even
Win and keep more customers with powerful NEW ecommerce capabilities
New in Platform Showcase | Virtual Event
One powerful (yet simple!) AI platform for every digital experience
New in Service Showcase | Virtual Event
Reinventing service & intelligent swarming with Coveo and Slack
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