Deliver profitable 

Win more customers. Keep more customers. Profitably. 

Relevance 360° will show you how AI can transform your enterprise into a customer satisfaction, profit-boosting machine!

 


 

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For every kind of digital leader in your organization

C-Suite

Driving growth, keeping customers, and boosting employee productivity have one thing in common: they’re powered by relevance. Understand the strategic importance of relevance at every touchpoint, and why it helps you maximize profits.

Ecommerce Leaders   

Discover human-first approaches for using AI to turn ideal customers into actual customers and increase cart size with every transaction.

Customer Service and Support Leaders

Boosting CSAT while lowering your cost to service is entirely attainable. Explore AI uses for a dual customer and business focus.

Digital Workplace Leaders

No matter where employees are working, learn how to make company systems and knowledge work for them – not the other way around.

IT Leaders and Developers 

Dive deeper into the Coveo relevance platform. See how it works with existing systems and how to build truly relevant experiences.

digital experiences

with AI

Deliver profitable digital experiences with AI

See Upcoming Sessions

Upcoming Sessions

Inside info on how to get the most out of AI. With insights from renowned experts in ecommerce, customer service, and more, you’ll walk away with insights your competitors will wish they had!

Ecommerce Profitability | Virtual Event

The elephant in the room: Ecommerce Profitability

Join us on May 26th →

May 26th, 2022

1:00pm EDT | 10:00am PDT | 6:00pm London, GMT+1

New in Ecommerce Showcase | Virtual Even

Join us on June 1st →

June 1st, 2022

10:00am-10:40am EDT | 3:00pm-3:40pm London, GMT+1

Win and keep more customers with powerful NEW ecommerce capabilities

New in Platform Showcase | Virtual Event

One powerful (yet simple!) AI platform for every digital experience

Join us on June 8th →

June 8th, 2022

11:00am EDT | 4:00pm London, GMT+1

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Keynotes Highlights

From ecommerce to customer service to the newest innovations in AI… each session helps you maximize your enterprise’s profits. Includes exclusive insights from leaders at Google and Zoom.

Digital leaders delivering relevant experiences are converting more than their competitors. They’re harnessing data and AI, moving quickly, automating as they go.  

In this session, Google’s Neil Hoyne, author of Converted, shares with Coveo CGO, Nicolas Darveau-Garneau how to use data to win customers profitably.

KEYNOTE 1

Watch on-demand now →

How Top Ecommerce Companies Win

Leading enterprises are taking a holistic view of their customer journeys. They’re maximizing long-term customer value by acquiring, serving and keeping them, with relevant interactions throughout. 

During this session, Jeff Harling, Head of Digital Support at Zoom Video Communications, joins Coveo CEO Louis Tetu. Harling will share how to scale service to support millions of customers (and keep them) -- profitably.

KEYNOTE 2

Building Profitable Customer Relationships Through Relevance

Watch on-demand now →

The Coveo Relevance Cloud™ is the platform upon which all Coveo solutions are built, enabling relevant interactions at every step of the customer journey. 

So whether it is for acquiring customers, retaining customers, or maintaining a proficient workforce, Coveo co-founder and CTO Laurent Simoneau will catch us up on how the recent platform innovations will achieve your goals.

KEYNOTE 3

Coveo Relevance Cloud: The Road We’ve Traveled and the Way Ahead

Watch on-demand now →

It’s a game changer!

-Relevance 360° attendees 

Love it. 

I was impressed.

Very informative.